How is communication with Quotex brokerage handled?

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👋 Welcome to Quotex Support!

Quotex Support helps users quickly and safely resolve platform-related issues. Below you’ll find answers to common questions and recommendations for resolving problems efficiently.

1️⃣ How to contact support?

If you have access to your account – use the Support section in your personal account.
If you don’t have access – use the Contacts section at the bottom of any page on the website.
⚠️ Prohibited contact methods – Email, social media, Telegram chats, phone calls. Any third-party help offers are scams.

⚠️ Please do not submit multiple tickets at once — it increases waiting time.

2️⃣ Can’t log into your account?

Possible reasons:

Incorrect password – reset your password using the standard procedure on the website.
Verification code not received – check your spam folder and ensure platform emails are not blocked.
Account hacked – immediately use the Contacts section to block your account and prevent unauthorized withdrawals.
Inactive account suspension – accounts blocked for inactivity cannot be restored; create a new account.

3️⃣ Can a deleted account be recovered?

Deleted by the owner – recovery is not possible.
Closed due to rule violations – recovery is unlikely.
In most cases, you can create a new account if you don’t have other active accounts.